Our Pledge

Our Pledge

As funeral directors, our calling imposes upon us special responsibilities to those we serve and to the public at large. Chief among them is the obligation to inform the public so that everyone can make knowledgeable decisions about funerals.

We are a member of the Alabama Funeral Directors Association. (AFDA)

 

We Pledge:

  1. To provide the public with information about funerals including prices, and about the functions, services and responsibilities of funeral directors.
  2. To afford a continuing opportunity to all persons to discuss or arrange funerals in advance.
  3. To make funerals available in as wide range of price categories as necessary to meet the need of all segments of the community.
  4. To quote in writing the charges for every funeral.
  5. To furnish to each family, at the time funeral arrangements are made, a written memorandum of charges.
  6. To make no representation, written or oral, which may be false or misleading, and to apply a standard of total honesty in all dealings.
  7. To respect all faiths, creeds, and customs, and to give full effect to the role of the clergy.
  8. To maintain a qualified and competent staff, complete facilities and suitable equipment required for comprehensive funeral service.
  9. To assure those we serve the right of personal choice and decision in making funeral arrangements.
  10. To be responsive to the needs of the poor, serving them within their means.
  11. To comply fully with requirements of the FTC Trade Regulation Rule on funeral practices.
  12. We pledge to conduct ourselves in every way and at all times in such a manner as to deserve the public trust and to place a copy of the Code of Good Funeral Practice in the possession of all families with whom we arrange funerals.

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